Troubleshooting
Solutions to common custom cursor problems
Experiencing issues with your custom cursor? Don't worry! Most problems have simple solutions. Browse through our troubleshooting guide to find answers to common questions and issues.
Custom cursor not appearing
- Make sure the extension is enabled in your browser settings
- Refresh the page after installing or changing cursors
- Check if the cursor pack is properly added to your collection
- Try disabling and re-enabling the extension
- Clear browser cache and reload the page
Cursor animation not working
- Check if the cursor pack supports animations
- Verify animation speed settings in extension options
- Ensure your browser supports CSS animations
- Try a different cursor pack to test if animations work
Extension not installing
- Make sure you're using Chrome or Edge browser
- Check if extensions are allowed in your browser settings
- Try installing from Chrome Web Store or Edge Add-ons directly
- Disable any conflicting extensions temporarily
- Update your browser to the latest version
Cursor size too large or too small
- Adjust cursor size in extension settings
- Check your screen resolution and DPI settings
- Try different cursor packs with varying sizes
- Reset to default size and adjust gradually
Cursor not changing on specific websites
- Some websites override cursor styles - this is normal
- Check if the website uses custom cursor CSS
- Try disabling site-specific cursor overrides in extension settings
- The cursor should work on most standard websites
Still Need Help?
If you're still experiencing issues after trying these solutions, we're here to help. Check out our FAQ or contact our support team.